Cancellation by Company: If a cruise is canceled by Famagusta Napa Boat due to weather conditions or other unforeseen circumstances, a full refund will be issued to the guests. The refund will be processed using the original method of payment.
No-Show Policy: Guests who fail to show up for their scheduled cruise will be charged the full price of the booking. No refunds will be issued for no-shows under any circumstances.
Refund Processing: Refunds will be processed promptly after the cancellation has been confirmed. Please allow up to 5-7 business days for the refund to be reflected in your account, depending on your bank or credit card issuer.
Contact Information: For questions or further clarification regarding our refund policy, please contact our customer service team at:
Additional Information: This policy applies to all ticket purchases and reservations made with Famagusta Napa Boat. We recommend that all guests review this policy thoroughly before making a reservation to ensure an understanding of our procedures regarding cancellations and refunds.